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Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
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My order never arrived.
An item is missing from my shipment.
My product is missing parts.
My Account
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I forgot my password.
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I received the wrong product.
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International Shipping
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What is the return policy?
Guarantees
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Pricing and Billing
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I have a question on my charges.
I need a copy of my receipt/invoice.
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Buyer's Guide
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Additional Support
Are the Candlestick-Egg-Urns heavy or light in weight? It’s hard to tell from the online picture.
Can I buy just 1 Candlestick-Egg-Urn?
Can I use these urns for pet creation?
Can UrbanRIP Candlestick-Egg-Urns hold the entire cremated remains that we picked up from the crematorium?
Does UrbanRIP arrange Scattering Memorials?
How many Egg-Urns can I stack within 1 Candlestick-Urn?
Is it hard or uncomfortable to fill the Egg-Urn with cremation ashes?
Why are there additional items in my cart?
Why would I need Candlestick-Urns if my family wants to scatter or bury cremation ashes?
How do I contact you?